Working Regional Manager

Working Regional Manager - Retail

Summit Search Group is assisting their client in their search for a dynamic and experienced Working Regional Manager to join their retail management team within the Kamloops area. As a Working Regional Manager, you will be responsible for managing 1 location and overseeing the operations of 2 other retail locations, ensuring consistent performance, and driving the achievement of sales and operational targets.

Responsibilities

Leadership and Team Management

• Provide leadership and direction to store managers and their teams across the province.
• Foster a positive and collaborative work environment, promoting teamwork and a customer-centric culture.
• Develop and mentor store managers to enhance their leadership and operational skills.

Operational Excellence

• Implement and maintain operational standards to ensure efficiency and consistency across all locations.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
• Collaborate with store managers to optimize inventory levels, control expenses, and maximize profitability.

Sales and Revenue Growth

• Develop and execute strategies to drive sales and achieve revenue targets for each location.
• Analyze market trends and customer feedback to identify opportunities for product and service enhancements.
• Work closely with the marketing team to implement promotional campaigns and initiatives that drive foot traffic and sales.

Customer Experience

• Ensure a high level of customer satisfaction by maintaining exceptional standards of service.
• Address customer concerns and feedback promptly, implementing improvements where necessary.
• Implement and uphold company policies and procedures related to customer interactions.
• Communication and Reporting:
• Communicate regularly with store managers to provide updates on company initiatives, policies, and performance expectations.
• Prepare and deliver comprehensive reports to senior management on the overall performance of the region.

Compliance

• Ensure compliance with all local, provincial, and federal regulations governing retail operations.
• Implement and monitor loss prevention strategies to safeguard company assets.

Qualifications

• Proven experience in retail management, with a minimum of 3 years in a regional management role.
• Strong leadership and team-building skills.
• Excellent analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Results-oriented with a track record of achieving and exceeding sales targets.
• Familiarity with retail industry trends and best practices.
• Ability to travel within the province as needed.

Our client offers a salary starting at $55k with experience, annual bonus ranging between $7,400 - $14,000 based on perforamnce, milage based car allowance, comprehensive health & dental benefits fully covered by the company.

Summit Search Group has a strong commitment to Diversity, Equality and Inclusion. We strive for continuous development, modeling, inclusive behaviors and proactively managing bias throughout our process.