Director of Customer Care & Homeowner Experience

Aquilini Group LP in Vancouver seeks a Director of Customer Care to lead the Customer Care Team, ensuring exceptional service throughout the home ownership journey while auditing and developing operating systems. This leadership role requires 5+ years in customer service within real estate development and a hands-on approach to cross-department collaboration.

The successful candidate will oversee post-completion warranty work, coordinate inspections, and mentor staff, with travel to project

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Aquilini Group LP in Vancouver seeks a Director of Customer Care to lead the Customer Care Team, ensuring exceptional service throughout the home ownership journey while auditing and developing operating systems. This leadership role requires 5+ years in customer service within real estate development and a hands-on approach to cross-department collaboration.

Work Hours

Full Time